Highly satisfied.

The car rental company's queue management is well-organized. They promote insurance and full-tank services, but once you decline, they generally don't push further. Returning the car is simple—just hand in the keys. The deposit pre-authorization hasn't been released yet, and I'm not sure how long it will take. I'll update my review once I find out.

Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.

The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.

The car had faults - steering vibrating when at speed, oil fault, tyre fault light came on intermediately. The smell from cigerettes, masked by chemicals which were overpowering I exchanged the car due to the above

I had to wait in turn for about an hour but they did not forget me. Honestly, the car was worth the wait. I didn’t realize it until after I started my trip.

Maybe you want to clarify that the car is at the small hertz office. The address helped me finding the car.