CAR RENTAL REVIEWS ON HERTZ IN TAMPA

hard to find the pick up area, waited more than 30 m. on line at the counter. the price was $ 30.00 more than the estimated price on line not happy with that.

The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.

Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.

Everything went smoothly and the counter person was very helpful

Smooth easy transaction

N/A

My flight was delayed 24 hours, I called Hertz direct to let them know, it was no problem and they refunded me for the day that I didn't use. Pick-up and drop-off were both very quick, car was clean... everything went smoothly.

Everything was smooth and well explained, will definitely use QEEQ.com in the future!

Everything was as explained. Thank you

Good service no sales pressure

Would recommend for pricing levels

It took me two hours to get out of there. Their computer froze when my credit card was being processed so when I tried again it was declined. I didn't have a phone so I asked to use theirs to call the credit card company. The guy wasn't going to let me which would have been disastrous. Luckily the manager was around and he let me call the credit co. and eventually i was allowed to proceed. Total lack of compassion on the part of the Hertz employee especially when it was the fault of their computer. I had been travelling for twenty hours and this was very upsetting .Thank goodness the manager Ash was around otherwise I would have been stranded and jetlagged

I think that it was easy to book. I don think that I needed all the insurance that was pushed on me

Delightful customer service at check in, friendly and efficient.

Very easy and I’ve booked again already.

The booking fee (online) was reasonable but I did not know there was going to be another $100.00 in fees added on afterwards. That was disappointing.

Very swift and friendly service

Very user friendly as ever

It was great to drive a Jag around town for the weekend!!

Good experience small wait to book in staff friendly and very quick handover when returning vehicle

No problems will definitely use company on my next visit to USA

Very nice people at Hertz front desk in Tampa airport. Place easy to find (plenty of signs for both car rental and specific companies). Car was in a technical very good condition. Easy to return the car. one small negative issue: Windshield was not clean (even trying to do it myself did not help in improvement) Issue was mentioned when car was returned and I was told they would look into the issue.

Very good reservation process. Car as expected. Price was the one confirmed. However I do not understand why QEEQ did charge Nov. 10 an amount of 34,56 Euro

Excellent service all round.

Good service and special deal was excellent.

Really speedy service, smooth and hassle free.

the option for the toll shoukd be offered at reservation online and not as a surpise at the counter

Very good, the car is also very new.

There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....