I explicitly mentioned during the paperwork that I had already purchased insurance through the app and didn’t need it, but they still added extra insurance. Initially, they gave me a Ford, and I had to negotiate with them to switch to a Suburban. Honestly, it felt very unpleasant—seems like Asian staff target Asian customers.

Shared the same counter with Avis. Although there were many people, they had the most open windows. The wait time was within 15 minutes.

My English isn't very good, but the counter staff were quite patient.

Picking up and returning the car was extremely convenient. The car was nearly brand new.

Le personnel à Boston était assez froid au guichet mais très sympathique lors de la prise du véhicule, en revanche celui-ci avait déjà beaucoup roulé et n'était pas en très bon état.