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Live chat Email us Service Code: 9324508169
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Reviewed: Tue, Oct 27, 2020
About Budget: 2.0 /10
When I returned the car, I asked the staff to inspect it. They said it wasn't necessary, and then a month later, they claimed there was damage and I needed to pay 500 euros for repairs! Terrible car rental company!

Relevant Reviews on Budget in Italy

Victor Forster

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Reviewed: Fri, Aug 2, 2024
About Budget: 10.0 /10
Good. Be sure to take photos of the car when picking it up.
About QEEQ: 10.0 /10

Evan Morley

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Reviewed: Mon, Jul 1, 2024
About Budget: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Bradley Jefferson

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Reviewed: Sun, Nov 11, 2018
About Budget: 2.0 /10
They added charges without my consent.

Theresa Crane

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Reviewed: Fri, Oct 14, 2016
About Budget: 2.0 /10
Long lines and slow service. Couldn't get a car at the price booked on QEEQ. They push for additional purchases, otherwise, no car! Clearly, there is an issue with the partnership between QEEQ and BUDGET, causing problems for consumers.

R.Valters

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Standard | BMW 2 Series Active or similar
Reviewed: Thu, May 30, 2019
“I’m very dissapointed with the customer service at the counter”
About Budget: 6.7 /10
First thiong I was asked, if I want upgrade, which I answered of course. I already prepaid everything for the car and then I found out that the amount for the upgrade was triple extra then I already payed. I refused everything and told the lady that I don’t want any upgrades just give me the car I booked. She got mad and said ok, I’ll give you the upgrade for the same amount. Everything in Italian on the invoice. When i came back to drop off, I found out that the same amount actually have to pay extra. And only way how can i Fight for my money is to issue customer complaint through web page. If I won’t resolve this issue, never ever again renting a car on Budget or Avis.
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