Probably the worst experience

S. Pristavu

Portugal

Reviewed: Sat, Jun 15, 2019

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.

Compact | Fiat 500l or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Wed, Nov 6, 2019

“Easy and excellent value.”

About SURPRICE RENT A CAR: 9.0 /10

The car had a lot of scratches but I took pictures and they were efficient in checking it was all ok.

About QEEQ: 10.0 /10

Portugal

1 days rental

Economy | Seat Ibiza or similar

Reviewed: Sun, Jul 7, 2019

“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”

About SURPRICE RENT A CAR: 2.0 /10

We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company

About QEEQ: 8.0 /10

Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies

B.Capsey

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Thu, Jun 13, 2019

“No complaints at all. Small nearly new Fiat was excellent for the week, exactly what was required.”

About SURPRICE RENT A CAR: 8.3 /10

NO problems at all. A small map to help people find P4 at the airport would be useful.

About QEEQ: 10.0 /10

All worked well. No problems

Portugal

1 days rental

Mini | Fiat 500 or similar

Reviewed: Sat, Apr 27, 2019

“Easy, friendly, value for money”

About SURPRICE RENT A CAR: 9.0 /10

Very friendly, helpful shuttle bus drivers, lovely friendly guy at the desk, no fuss, no trying to sell extras. Good straightforward service

About QEEQ: 10.0 /10

All easy

C.Parsons

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Mon, Apr 8, 2019

About SURPRICE RENT A CAR: 4.0 /10

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

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Probably the worst experience

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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