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Search for GOLDCAR Car Rentals in Alicante

Disgusting experience

Reviewed: Sat, Jun 15, 2019
About GOLDCAR: 2.0 /10
Gold car are thieving scum bags there is nothing more to say about them, they are the most deceitful, crooked and rude people I have ever dealt with. I watched them rip off an elderly couple for insurance costs in excess of €250, they have charged me €30 for removing a water bottle from the car and cleaning up a few grains of sand. They failed to mark a scratch and dent on the vehicle that was huge, they were undoubtedly trying to scam me upon return. This took over 60 minutes to get someone to photograph and the staff were all rude, dismissive and intolerant. Disgraceful company they should not be allowed to operate in any country.
Ford Focus image
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Compact | Ford Focus or similar

Relevant Reviews on GOLDCAR Alicante Airport

A. Scott

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Mini | Smart Forfour 2 Doors or similar
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Tue, Jul 16, 2019
“Terrible. Avoid at all costs.”
About GOLDCAR: 2.0 /10
Gold car are the worst company I’ve used. Having been going to the same destination for 30 years, I’ve never experienced any one as rude as Lorenzo at Goldcar. Despite informing him I already have insurance, he called me a liar and insisted I paid extra (which I didn’t of course). Avoid this company like the plague, they are just after your money. A good 1.5 hours of our holiday was wasted speaking to this rude little man.
About QEEQ: 8.0 /10

A.Lievesley

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Mini | Smart Forfour 2 Doors or similar
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Mon, Jun 3, 2019
“Best Car Hire Experience for a long time”
About GOLDCAR: 10.0 /10
We did upgrade the original car we booked for an additional 25 Euros but the car was brand new - well pleased
About QEEQ: 10.0 /10

D.Canning

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Compact | Ford Focus Estate or similar
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Tue, May 21, 2019
About GOLDCAR: 8.3 /10
I was happy with the service and the car. However, there was an extra unexpected charge when I collected the car. It wasn’t clear what this was for as it was suggested it was for airport taxes, but EasyRentCars stated all taxes and fees were included.
About QEEQ: 10.0 /10

J.OLIVA

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Economy | Ford Fiesta or similar
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Wed, May 15, 2019
About GOLDCAR: 6.3 /10
They only care about selling extras and making sure you sign on a screen with your signature. Not clear what you are paying for as they talk very quickly and they just tell you 'You have selected this option' which is not true. Terrible service, they are only after extra money ,probably on commission.

S.Bagley

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Ford Focus or similar
GOLDCAR
Alicante Airport(ALC)
Alicante
Spain
Reviewed: Tue, Apr 2, 2019
“Absolutely diabolical. Got charged extra at pick up. Even though it stated I had paid up front.”
About GOLDCAR: 4.7 /10
Car was a right banger with that many scratches and dents I went back into airport to be shown the paperwork showing all the marks. Got told I needed to pay 8% tax on vehicle and airport tax. Cost me £152 and was told if I didn’t pay that the car hire would be void after 6 hours. So had a choice of either paying it or standing there for 6 hours then not getting car. I have since received £117 back for fuel. When picking up my mother in law asked a few different car hire companies about this tax and they said they had never heard of it. NEVER AGAIN WILL I USE GOLD CAR.

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