かなり長距離走行だったので不安でしたが車両の状況はとても良かったです。

毎年この時期に学生と渡米しています。これまでのQEEQを使っていますが年々利用しやすくなりとても安心しています。今回は保険付き車両でしたのでとても安心でした。これからもQEEQを利用します。ありがとうございました。

The credit card was charged over 110,000 TWD for the rental, but it should have been just over 60,000 TWD. The extra charge was not communicated nor refunded.

The rental store near Los Angeles Airport is a few kilometers from the airport. If there is no traffic, it takes just a few minutes to get there. We encountered peak traffic and it took us over ten minutes to get there. We arrived at 9 PM with over ten people in line, and it took about half an hour before it was our turn. The car rental process was completed in about ten minutes, with no upselling or hidden charges. You can choose between different brands within the same class when picking up the car in the parking lot. We opted for a Hyundai Santa Fe, which was larger than the originally booked RAV4. Returning the car was almost hassle-free; simply drive to the designated location, hand over the key, take the receipt, unload your luggage, and you're good to go. It was very convenient! Next time I am in the USA, I will definitely choose ALAMO for car rental again.

The staff who explained the car models to us was very unreliable. He told me the car I wanted was unavailable, even though it clearly was.

Cost-effective and convenient to pick up the car.