Overall service was satisfactory. There was an accident during the trip, and it's been over half a month without a charge. Not sure if the final repair claim will go smoothly.

The first time I was alone, it was quick. The second time, there were no cars available and I waited for half an hour. By the time my turn came, there were two people ahead of me, and I waited another 20 minutes. It felt somewhat inefficient, but overall acceptable since language barriers need time.

The staff provided good service, but the efficiency was too low. It might be related to the bizarre requests from the people before me, but I had to wait for over half an hour. Meanwhile, several groups from the car rental company next to us had already finished.

Your counter staff had done a good job.

Like: Fast, efficient with a friendly service.