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Live chat Email us Service Code: 3581485123
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Reviewed: Mon, Jul 30, 2018
About Routes: 2.0 /10
The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!

Relevant Reviews on Routes Chicago Airport

R.Powell Moon

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

K.Chan

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Medium SUV | Jeep Wrangler or similar
Reviewed: Thu, Oct 24, 2019
About Routes: 8.3 /10
So far so good.
About QEEQ: 9.0 /10

B.ORAHAM

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Oct 11, 2019
“Excellent customer service”
About Routes: 10.0 /10
Everything was excellent
About QEEQ: 10.0 /10
Excellent

H.Poon

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, May 10, 2019
“Bad for Routes”
About Routes: 4.3 /10
Very bad! The car I pick up the fuel are not full and I needed to return as the fuel I pick up. But no one can fill the fuel as you needed but only full fuel. So the only way you do is only fuel up more. So they can earn such money. I hate ROUTES.

L.Ford

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 22, 2019
“Poor customer service.”
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.

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