I had to wait for 3 hours to get a car. They had a long, long line up and by the time I got to the counter they were out of cars. They gave me a large Toyota 4runner instead of the Camri I had reserved. I doubt I will use Avlis again. They were totally incompetent.

Very good

Acceptable

I had already booked a seven-seater SUV with AVIS through Zuzuche and paid in advance, but when I arrived they said there were no cars available and tried to give me a four-seater. Even though I had purchased comprehensive insurance, they kept trying to sell me more insurance. It took almost three hours from queuing to getting the car. In the end, I had to reluctantly buy additional insurance to get a seven-seater, which was actually a car that had just been returned and not yet cleaned. This rental experience was really terrible and the service was extremely poor.

Staff on pick up and drop were very helpful