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Live chat Email us Service Code: 8270105123
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Reviewed: Sat, Apr 27, 2019
About AVIS: 2.0 /10
Horrible experience with AVIS rental company! They said the car I reserved was not available, and after switching vehicles, they had me sign a new contract, falsely claiming no additional charges would apply. Upon return, they said the contract included insurance and charged me 1781.88 Euros. I had already purchased comprehensive insurance in my home country and should not have to buy such expensive insurance again. This is blatant fraud! The rental company should help protect innocent consumers like us and support our complaints!

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Upton Newton

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Reviewed: Tue, Sep 24, 2024
About AVIS: 8.0 /10
I would rate it 70 out of 100.

Veromca Juliet

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Reviewed: Wed, Nov 15, 2023
About AVIS: 2.0 /10
Terrible. Overcharged.

Kevin MacPherson

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Reviewed: Tue, Aug 21, 2018
About AVIS: 2.0 /10
Very, very dissatisfied.

Cynthia Camp

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Reviewed: Mon, Aug 4, 2014
About AVIS: 6.0 /10
Attitude is average, service is average, phone calls are not answered, and the company prioritizes its own interests.

Poppy Boyle

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Reviewed: Thu, Jul 7, 2016
About AVIS: 4.0 /10
The staff at the Rome airport counter spoke very poor English, hardly understandable. They kept pushing for full insurance, and seemed very displeased when we declined. They gave us a subpar car despite our large luggage. At the parking lot counter, they kept stalling and refusing to change the car, only offering a FIAT500 convertible, which was a struggle to fit our luggage into. I was quite dissatisfied with the service attitude of the Rome airport staff, but to avoid affecting our itinerary, I didn't argue further.

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