Chic Car Rent Phuket Airport (HKT) Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Yvette Haydn

Thailand

Reviewed: Tue, Sep 18, 2018

About Chic Car Rent: 2.0 /10

This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.

1 days rental

Relevant Reviews on Chic Car Rent Phuket Airport (HKT)

Miriam Lily

Thailand

1 days rental

Reviewed: Fri, Apr 5, 2024

About Chic Car Rent: 10.0 /10

Overall service was pretty good. The vehicle inspection and form-filling were quick, and there was no push for in-store insurance.

About QEEQ: 10.0 /10

Hamiltion Timothy

Thailand

1 days rental

Reviewed: Sat, Jan 20, 2024

About Chic Car Rent: 10.0 /10

Very satisfied

About QEEQ: 10.0 /10

Gustave Hughes

Thailand

1 days rental

Reviewed: Fri, Sep 13, 2019

About Chic Car Rent: 6.0 /10

Made me wait under the sun for a long time when picking up the car

About QEEQ: 10.0 /10

T.Thongsard

Thailand

1 days rental

Large SUV | Toyota Fortuner 7 Seats or similar

Reviewed: Fri, Oct 11, 2019

“Extremly Bad Service”

About Chic Car Rent: 5.0 /10

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

About QEEQ: 10.0 /10