Car was nearly brand new and staff were excellent. I'd certainly use them again in Phuket

Unjustified charges, unable to communicate in English properly, office closed at return time

Just for a small scratch, they deducted an 8000 THB deposit, clearly taking advantage of Chinese customers.

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

Helpful counter staff, no waiting lines.