Overall service was pretty good. The vehicle inspection and form-filling were quick, and there was no push for in-store insurance.

Although the rental policy stated that the car should be returned with a full tank, this was not the case. The fuel gauge showed two bars less than full when picking up the car. While I was told to return it with the same fuel level, it is difficult for renters who are unfamiliar with the car’s fuel consumption. Usually, the car gets returned with a full tank, which is unfair to renters.

Service attitude is acceptable

1. No ones standby for the customer at the car park 2. when i got the car So terrible inside / there were Full of stain From Beer or the other liquid was dry already that sticky and bad smell all in the car .. so i have to clean-up all 5 back seat by myself before let's my family Sat 3. when i want to drop-off the car i call to let them know before I arrival to the airport about 10 mins no ones wating me so i have to wait the staff... ******it's the first time For bad experience with chic car rent cause i always chose this brand everytime that i had travel / may be next time I would find other brand for Standard service. thank for the extremly bad experince.

What I loved is that Chic Car Rent gave us an upgrade. Gave us a very nice car in top condition. What was a bit cumbersome was the pick up process. Because we had to wait for someone to pick us up from the international terminal to go to the domestic terminal and do formalities. The pick up process took a lot of time. More than half hour. But, the officials at the Chic Car Rent were very nice people and very helpful and courteous. So, overall I am quite happy. Just pick up process time needs to be reduced.

Very nice. No complaints whatsoever. I cancelled one booking to rebook at some other time slot. And the refund was processed in 1 day flat. That was like wow. I never expected such an amazing speed of refund. You guys are amazing...Everything else was also good. Ease of booking, the choices, the price offered. Just too good. Am very happy with ERC. I will certainly use you guys every time I plan a holiday