Except for the language barrier, everything else was fine. The staff turned on the air conditioning before the inspection upon car return, and when returning the car, staff were already waiting in the parking lot and escorted us to the departure hall. Much more convenient than expected.

The service attitude was quite good. The staff were very patient and kept smiling, but they were a bit rigid and not very easy to talk to.

Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.

Counter is at the domestic terminal, need to walk a distance from international arrival hall to that terminal. And need to pass through another security check. Able to locate it thanks to the tourist information counter. Overall is service n car condition is ok.

Fast and easy booking.

Since i’m booking for Toyota Yaris but it’s turn out to be Nissan Almera when i go to get the car ..so i’m a litle disappoint. however, the car is new and working normally, so it’s ok