The company is run by Chinese people and provides explanations in Chinese throughout the process. The location for night drop-off is hard to find, causing a delay. Because we were 3 minutes late, an extra 5 hours of rental fee, $25, was charged. This price is much higher than the one we booked on Zuzuche, which feels a bit unfair.

Hardly any queues

The service was friendly, but since the company is small, there are fewer shuttle buses. You have to call the rental company from the airport to get picked up quickly.

No shuttle to the place from the airport as advertised. Had to pay for a taxi! Absolutely horrendous! Their customer service barely speaks any English!

Like: Location across from I 405
Dislike: No thing