Extremely satisfied with Routes and Easy car rental. Definitely coming back for my next reservation.

We waited for almost 40mins at the viscount station before the shuttle showed up. Other company had done 2 loops already. Waited almost 30 mins at the counter before the vehicle was ready for pick up. The Durango was nice but the V8 motor is a pig on gas. I spent more than $200 in 8 days on gas alone. The exterior was not clean at all and you could see brush marks all over. Having V6 option would be great. Routes has the potential to be great rental place if they pay attention to detail.

Got a free upgrade to Dodge Durango

During check in the staff weren't as friendly but when I was dropping off the car to get to the airport, I was close to missing my flight. Once we got to the office a staff member offered to take us to the airport so we don't miss our flight instead of waiting 15 minutes for another shuttle! So might not be as friendly but they are definitely caring and want you to have a great experience.

Routes is where I had one of the best rental car experience. Never any issues. The staffs are always willing to provide good customer service. I recommended this place to many of my friends and they all had good experience.

Like: fast and effecientg
Dislike: limit kilomemters