Super service, but always shocking insurance additions.

Although you need to take a number and queue, the process is overall quite quick! Very good.

Overall satisfied. The vehicle provided didn't have a recognizable brand, possibly a local UK brand. The trunk was large enough to fit four suitcases. However, the two rear doors couldn't be opened from the inside and required someone outside to open them, which was very inconvenient. We tried several times, and it wasn't due to the child lock, unsure of the reason.

Satisfactory

The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.