日本人スタッフがいるのに、もったいない。活用できていない。

- Chose the self-service option, but upon arrival, some booking procedures were still required. - They printed our international driving permit only after a reminder. - They provided a guide to U.S. traffic rules, which is very helpful for newcomers to driving in the U.S. - The provided offline GPS wasn't very useful. - We were pleasantly surprised to find a phone holder in the car, which was brand new and very sturdy. - Picked up the car from a store at the international airport, where they provided free self-service hot water, coffee, tea, and restrooms. However, sometimes there was no staff present, and we had to call them out. - On the last day, they drove us to the airport, and although we waited about half an hour, a staff member later apologized and explained that the shuttle had to refuel, which took some time. The shuttle was very comfortable, highly recommended~ - Overall, I would choose yesaway first for my next self-drive trip abroad.

The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.

Efficient, courteous service--the way hiring a car used to be--not just processed at a counter, then left to go find the right car.... YESAWAY office is off-airport (SFO), but an Uber whisked me away quickly (at YESAWAY expense) and upgraded car ready to go when I arrived at their office. Loved the unexpected touches in vehicle -- (multi-phone) charging cord and phone holder, plus an umbrella in the trunk in case of rain. Vehicle return was done in moments and Jade (same agent who served me when picking up vehicle) dropped me off me, right outside the terminal. Easier than messing with the train!! :) Terrific service from start to finish!

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