When returning the car in the morning, no staff was present at the rental office. We waited for 10 minutes for someone to return from the airport and they prioritized helping a new customer first. The entire process from arriving at the office to finishing the return took half an hour. As a result, we barely made it to our flight after handling tax refunds, baggage check, and security. The rental office was informed of our return time in advance, so they should ensure enough staff during busy hours.

Efficient, polite and professional.

The car which was rented to us was not a very good replacement.

Excellent all round service and speedy service

All good all great

Highly disappointed with Aucar. Car stank of cigarette smoke, despite the no smoking sign, the car was in very very poor condition with bumps and scratches, and the extra fee ($15) for going through tolls was just unnecessary and too large. Will not book through again.