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Search for Aucar Car Rentals in Melbourne

Excellent value for money

Reviewed: Mon, Mar 4, 2019
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10
Ford Territory image
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Large SUV | Ford Territory Guaranteed model

Relevant Reviews on Aucar Aucar Mel airport

Q.WANG

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Full Size Van | KIA Carnival or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jan 10, 2020
“Good experience with Easyrentcars,”
About Aucar: 9.7 /10
Good
About QEEQ: 10.0 /10
Really good service，even for claim， faster and easy.

AJB

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Compact | Ford Focus or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jan 3, 2020
“A positive experience”
About Aucar: 9.3 /10
The vehicle exceeded expectations as we were upgraded to a larger size car at no extra expense. Staff were courteous and helpful though having to pay an extra charge for a late pickup due to flight cancellations was harsh especially as Aurcar was staying open due to the Xmas demand. The vehicle did have minor damage to a fender that required taping to reduce damage. This was not noted at pick up and no compensation was offered to me for out of pocket expenses for the special vehicle tape. Overall though a positive experience all round.
About QEEQ: 10.0 /10
The booking process was relatively easy to use. Quick and efficient and offered a number of rental deals. Being Xmas the price protector was irrelevant as rentals are always going to be higher. This is the second time I’ve used EasyRentCars and both occasions have been positive.

D.Hudson

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Full Size | Nissan Altima or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Oct 22, 2019
“Awful”
About Aucar: 7.3 /10
When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

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Economy | Toyota Yaris or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Feb 12, 2019
“Poor customer service. Would not book again.”
About Aucar: 4.7 /10
The car was quite old and made odd noises when braking. Terrible customer service. Tried calling three different numbers for Aucar for pickup from the airport for, which none were answered for 15min. Organised out of hours car drop off, but no one was waiting for us when we arrived.
About QEEQ: 8.0 /10

D.Sim

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Compact SUV | Mitsubishi ASX or similar
Aucar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jun 19, 2018
“Pleasant first hiring experience”
About Aucar: 10.0 /10
Like: Shuttle pickup was fast and the staff were friendly.
Dislike: Nothing!

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