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Excellent value for money

Reviewed: Mon, Mar 4, 2019
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10
Large SUV | Ford Territory Guaranteed model

Relevant Reviews on Aucar Aucar Mel airport

Moira Fowler

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Reviewed: Sun, Dec 9, 2018
About Aucar: 2.0 /10

K.Chow

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, Jan 1, 2020
“Rental car was cheaper than other companies but took a long time to get the car.”
About Aucar: 7.7 /10
Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.
About QEEQ: 9.0 /10
Booking process was easy. It would have been good to include the extra cost for additional drivers.

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Sun, Jul 21, 2019
“Suited our needs, upgrade was fantastic too.”
About Aucar: 8.3 /10
Damage to back door lock made the car unsecure for duration of our trip, but staff were willing to exchange cars if we had required.probkem vwith only one branch us that there is no chance for on the road assistance easily available once you leave melbourne.
About QEEQ: 9.0 /10

P.Van Zelst

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Premium | Audi A4 or similar
Reviewed: Thu, Mar 21, 2019
“Awesome car at an amazing rate”
About Aucar: 9.7 /10
Friendly, easy service
About QEEQ: 10.0 /10

A.Mckay

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Premium | Audi A4 or similar
Reviewed: Sun, Jan 20, 2019
“The lady that picked up from the airport was very rude. The drop off guy was nice though.”
About Aucar: 9.0 /10
The pick up lady was very rude, we also heard her on the phone being extremly rude to a lady that called so it wasnt just is she didnt like. You jist sensed she doesnt like australians or doesnt like people. That really put us off.
About QEEQ: 8.0 /10

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