I was lucky to get a brand-new car at pickup. Although I had already purchased full insurance through the app, the rental company didn't recognize it and insisted on a local insurance option for 35 Euros per day. I decided not to buy it, but they still froze a deposit of 900 Euros. The return process was smooth—staff inspected the car inside and out, found no issues, and I was good to go.

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.

It was overall very good experience with car quality and Italy Car Rent personnel .

QEEQ got me what I wanted at competitive price

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?

When dropping off the car they immediately found some almost invisible very small dent which is invisible to the untrained eye. It wass dent (not a scratch) of maybe 0,5mm over 5cm. For sure it must have been on the car when I picked it up. Anyway I had to pay 295 EUR for damages while I never had any damage caused myself.