This car rental experience was okay. The rules at different locations vary, and QEEQ did not show this, so we had to discuss it in person at the store. Some experience and language skills are necessary.

Renting a car at Salt Lake City Airport was very convenient, right at the airport exit. After completing the paperwork at the counter, the staff gave us the keys and told us the parking spot number, and we went to the rear parking lot to get the car ourselves. They also provided a damage report for the car, informing us that if we found any issues upon inspection, we could contact the staff in the parking lot to correct them. The staff asked if we wanted to add roadside assistance insurance. Since we were told that we would get a brand new car with only 4000 miles on it, and our rental fee already included comprehensive insurance, we felt it was unnecessary to add any extra coverage (which proved to be correct, as the trip went smoothly and the car was in excellent condition).

Easy pickup, new car, very satisfied

Rented a car from the Alamo store at Salt Lake City Airport. The front desk staff were very patient and served us well, clearly pointing out the pick-up location and usage precautions. They will ask if you need extra insurance, just say no, everything else went smoothly.