Satisfied with the car, good service, no hidden charges

The customer service of Zuzuche never mentioned that picking up a car at the airport incurs high taxes, which cost me an extra $100. I am very dissatisfied.

When I showed the English version of the electronic pickup voucher, the Hertz staff said that theft protection (THEFT PROTECTION) and additional driver charge (ADDITIONAL DRIVER CHARGE) were not included. They strongly suggested I add uninsured motor protection, warning me that if I were involved in an accident with an uninsured driver, I would have to cover the losses myself. So, I had to buy uninsured motor protection for $6.99 per day, totaling $20.97.

The car smell cigarettes and I had to had to get clean and put air freshener

As a frequent vehicle renter of vehicles for the personal use of both myself and numerous family members, I have used many companies and locations in my area. This location is the easiest, most helpful, most convenient, and most pleasant experience provider and the one I choose to use almost exclusively. Great vehicles, easy in and out process, flexible policies and well maintained vehicles that always exceed my expectations.