Highly satisfied

Unauthorized charges! Lots of after-sales issues, multiple passive charges without reason! Tons of errors!

I prepaid 1392 RMB for a Ford Mondeo. Upon arrival, I was given a Nissan Qashqai instead, without being informed of additional rental costs and numerous extra fees. They charged my credit card 625 euros, which we initially thought was a deposit. Without internet access, we couldn't check emails, and the staff used a very small handheld device, not explaining the crucial charges before asking us to sign. This is outright fraud. We only realized we had been deceived after receiving the receipt upon returning the car. We must file a complaint.

QEEQ is a great company with excellent service. I've chosen them for my international trips over the past few years.

Pretty good.