Overall easy and dependable

Good rental. thanks

Good reservation, thanks

Service was very good. Vehicle was good, but really need to work on cleaning up vehicles between customers.

The location of the car rental facility was a bit misleading on the website and considerably farther away than expected. We had to arrange for a ride from the rental location to the airport in the morning when we dropped off the vehicle because the company was not open (opened at 7, we arrived at 7:15). However, we greatly appreciated receiving a free upgrade to a larger and more comfortable vehicle and the booking price was excellent. It would also be helpful if the $500 credit card hold was more prominently displayed in the rental information.

It was very easy, cheap, and straightforward. I would appreciate though if off-site rental locations were more clearly designated (there is a big difference between a shuttle to a parking lot a few minutes away and significantly (10+ min.) off-site.)

Very easy to deal with great customer service and helpful when I called to extend the use of the rental for another week, they accommodated me and gave me a great rate

The car was very dirty and the paper work from previous car renter was in the car as well. Full of dog hair in the car