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Live chat Email us Service Code: 4405838176
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fine

Reviewed: Fri, Jun 7, 2019
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Sep 8, 2019
“Repeat customer when and wherever I travel.”
About Routes: 8.7 /10
The customers are traveling and need the aide of automatic doors when handling luggage.
About QEEQ: 10.0 /10
It's always easy to book on this site. I wish there were more coupons offered.

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 10, 2019
“cheap rental company”
About Routes: 6.7 /10
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors. Fortunately, the car was in ok condition and I didn't run into any problems.
About QEEQ: 10.0 /10

T.Haupt

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Apr 20, 2019
“More than needed. Overall satisfied.”
About Routes: 9.7 /10
Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.
About QEEQ: 10.0 /10

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Intermediate | Honda Civic or similar
Reviewed: Wed, Apr 17, 2019
“Learning experience with car renting.”
About Routes: 5.3 /10
Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.
About QEEQ: 10.0 /10

Diogo

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 17, 2019
“Cheap, fast and secure.”
About Routes: 9.7 /10
It was easy to pick up the car. Car was brand new. No schemes nor the staff tried to sell anything else from what I've reserved. I wen full insured with easyrentcars and had no issues at all.
About QEEQ: 10.0 /10

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