We didn't have our originally booked car model available upon arrival. Considering we had a lot of luggage, they recommended a seven-seater Hyundai, which could fit four suitcases and four adults. It was more suitable than the car we had initially reserved.

Big company, good car condition, bought full insurance, so it's quite worry-free

Excellent! Very convenient! No forced upselling. Just went and got it done, no waiting required.

The front desk staff had an excellent attitude, patiently answering our questions and bringing a warm, welcoming feel to our travel-weary selves. After picking up the car, we were pleasantly surprised to find multiple vehicles to choose from! We quickly chose an almost-new Volkswagen Tiguan with only 700+ miles driven! The car ran smoothly throughout our trip, leading to a very pleasant rental experience!

Chinese-speaking service helped us resolve many issues, highly recommend.