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Search for Keddy by Europcar Car Rentals in London
Reviewed: Mon, Apr 2, 2018
About Keddy by Europcar: 4.0 /10
The rental company strongly pushed other premium models and insurance. I mentioned I already had insurance and would not purchase more. After I declined, they switched the Mercedes to an Audi and claimed that without upgrading there would be no navigation (although the Audi did have navigation). I had seen the Mercedes model when I arrived, but the company insisted it was unavailable. The service experience was not good. Fortunately, the Audi A5 was in good condition, so I didn't pursue the matter further.
car image
Keddy by Europcar
Heathrow Airport(LHR)
London
United Kingdom

Relevant Reviews on Keddy by Europcar in United Kingdom

A.Tiwari

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Small SUV | Opel Crossland X or similar
Keddy by Europcar
London Stansted Airport(STN)
Stansted
United Kingdom
Reviewed: Fri, Sep 1, 2023
About Keddy by Europcar: 8.0 /10
It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..
About QEEQ: 10.0 /10

Diode

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Economy | Opel Corsa 2 Doors or similar
Keddy by Europcar
Bristol Airport(BRS)
Bristol
United Kingdom
Reviewed: Thu, Jan 16, 2020
“Good service, good car, had to rely on the "Best price guarantee" to get the best price”
About Keddy by Europcar: 8.7 /10
The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good
About QEEQ: 10.0 /10
Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

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Economy | Opel Corsa 2 Doors or similar
Keddy by Europcar
East Midlands Airport(EMA)
East Midlands
United Kingdom
Reviewed: Fri, Aug 16, 2019
“Complaint made to Europcar”
About Keddy by Europcar: 5.7 /10
Customer service at pickup was dreadful. Wasted over an hour. Tyre pressure warning after driving for 10 minutes, had to deal with this myself after ringing the incident line. Not a good experience and have registered a complaint.
About QEEQ: 10.0 /10
Fine

t.ford

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Medium SUV | Toyota RAV4 or similar
Keddy by Europcar
Exeter Airport(EXT)
Exeter
United Kingdom
Reviewed: Thu, Jun 20, 2019
“Wasnt the make or model that i booked so a little disappointed.”
About Keddy by Europcar: 7.0 /10
Car wasnt what i wanted. Only similarity was that it was an suv. Really should be able to give you a choice if the one you want isn't available especially as i had booked over a week in advance. I rang up the first day to say that i would be late picking up the car. The phone was answered but no one spoke but you could hear them having a conversation so not good customer care really
About QEEQ: 7.0 /10

L.Culm

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Economy | Opel Corsa 2 Doors or similar
Keddy by Europcar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Tue, Apr 9, 2019
“Good experience after a nightmare last time. No 'hard sell' of extras by counter staff/”
About Keddy by Europcar: 9.0 /10
Car should have had proper rubber mats, especially in Scotland!
About QEEQ: 8.0 /10

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