Both pickup and drop-off were very convenient.

Quite satisfied

The car rental procedure was convenient. After providing the order, notary attested driver's license, passport, and credit card, the process was completed and I got the car keys. Based on Hertz staff’s suggestion, I upgraded the car model for an additional $20/day. Hertz mostly offers new cars; my Nissan Maxima had only driven 4,000 kilometers. Returning the car was self-service in the early morning. You park in the designated area and fill out the mileage and return time on the form given by Hertz during pickup. Drop the form and car keys in the return box at the Hertz counter, and you're done. However, the credit card has pre-authorized $708 (total rental price for three days was $507) and the actual billing has not been processed yet since I returned the car on the 20th.

Very easy process. Had to ask for existing damage to be noted on the form before I signed and took the car as the form I was presented with didn’t document all existing damage. I fear if I had not asked for a member of staff to check the car again and document correctly before me leaving I would have been charged for damage that was there before on return of the vehicle. Other than this point everything else was faultless and the car was fantastic.

Very classy service, no additional questions nor any other hassle. Took 5 minutes max to get the car and return was even faster.

Very good value for money and right options package was created/provided.