Convenient pick-up and drop-off, and friendly staff.

Good service, efficient

There was a Taiwanese guy who spoke Mandarin, which was quite convenient.

The location is relatively easy to find, but they kept pushing their insurance.

There are Chinese staff who can speak Mandarin at the store. However, they kept trying to upsell additional services, like highway toll packages, return car cleaning packages, and full tank return packages. They charged $87 for the full tank package, claiming it was a company discount. But later on, I found out that refilling the tank costs just over $60, so this so-called discount felt like a rip-off. Not very trustworthy.