The staff were all fantastic!

It's okay. They picked us up at the airport and took us to the car rental location promptly. Quick and efficient car collection and return, all done in a few minutes.

The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic

We couldn't understand the person who told us where to go & then couldn't understand her when she was picking us up...it wasn't clear that she was a shuttle & not dropping off our van. When we arrived at the rental car location, we had to wait 15-20 min for our car to be ready & then it turned out to be a huge box van (people mover) that looked like it had been in a more than a few accidents! I don't want to drive a wrecked car when we rent a car. I want something in good condition both inside & outside.

Like: I was very happy with the service that Aucar Rentals provides. A smooth operation. Very clean cars.
Dislike: The car needed filling up but in a way this worked out for me because I went with the agent to fill it up and knew where to go on the way back. Also she showed me the road that I needed to take.