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Live chat Email us Service Code: 6674233123
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Reviewed: Sat, Aug 11, 2018
About Enterprise: 8.0 /10
The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

Relevant Reviews on Enterprise in Germany

Queena Symons

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Reviewed: Sat, Dec 30, 2023
About Enterprise: 10.0 /10
The rental office is next to the NH hotel front desk. The receptionist was so cute and lively, full of energy even near closing time.
About QEEQ: 10.0 /10

Zero Bulwer

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Reviewed: Tue, Mar 26, 2024
About Enterprise: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Tyrone Tobias

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Reviewed: Sat, Apr 28, 2018
About Enterprise: 10.0 /10
The front desk and support staff were professional, enthusiastic, and communicated smoothly and pleasantly.

Emily Cowper

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Reviewed: Thu, Jun 30, 2016
About Enterprise: 8.0 /10
The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!

K.Ho

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Mini Van | Ford Tourneo or similar
Reviewed: Thu, Oct 10, 2019
“Great Experience.”
About Enterprise: 9.7 /10
Staff was very nice and helpful.
About QEEQ: 10.0 /10
Staff from the instant online Customer Service platform (Chatroom) provided excellent assistance which was highly appreciated.

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