Small car for a bit expensive money but needed it for business

This was the most disappointing car rental experience. The store did not thoroughly inspect the vehicle before pickup, and upon return claimed there were extra scratches on the car. I drove very carefully the entire time with no incidents. The staff at the Frankfurt branch had a very poor attitude.

Enterprise's service was excellent, the procedures were simple, and the fees were relatively cheaper compared to larger companies. Upon arrival in Germany, we were given a free upgrade to a better model as our reserved car was unavailable. We were very satisfied.

The service is okay, but sometimes there are no cars available when picking up, even after making a reservation online. The store often doesn't want to take responsibility for the renter's losses caused by the breach, and claiming compensation is quite troublesome.

Pretty good

I was upgrade and therefore more thank happy. Fuel was level to level which is always tricky cause you end up loading more fuel than originally needed, but okay. Was fine.

All right and no complaints