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Search for GREEN MOTION Car Rentals in Edinburgh

Total Failure and Insurance Fraud

Reviewed: Tue, Jun 4, 2019
About GREEN MOTION: 2.0 /10
Total Failure. Vehicle was collected in the pouring rain and we had to trust that there was some damage on the plastic lip under the bumper. When the vehicle was returned there was apparently more damage to this plastic lip at the bottom of the bumper in the form of a 45mm scratch. I cannot see how anyone could distinguish the difference between what was apparently there already, which was not visible, and what is claimed has happened since the vehicle was in my care. I am certain that no damage occurred to the vehicle whilst it was in my care. Out of interest I phoned Kia in Edinburgh to see if the £277 which Greencar are claiming for this addition damage to the already damaged front plastic bumper lip was reasonable. The price for this component is £22.59p This is simply insurance fraud and I am currently taking legal advice for which i shall be claiming my costs unless the £200 of my excess returned to me immediately.
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Volkswagen Polo image
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION Green Motion servicing Edinburgh Airport

Michelle Vincent

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GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Mon, Jul 2, 2018
About GREEN MOTION: 2.0 /10
1. During my rental period, I experienced a flat tire in the middle of nowhere at 8:30 PM (still within business hours). I called the rental office, company headquarters, and other contact numbers, but none were reachable. I couldn't get any assistance from the rental company. Fortunately, the car manufacturer's roadside assistance service helped me out. Not being able to contact the rental company during business hours is extremely disappointing. 2. When I purchased additional insurance, the service representative miscalculated the amount I needed to pay. After I pointed it out, they pretended not to notice and simply corrected the amount for me to re-pay. 3. The deposit payment method is extremely strict, requiring a £1500 deposit but only accepting credit cards with chips. My credit card from home doesn't have a chip, so I had to purchase additional insurance to lower the deposit amount. Throughout this process, the rental company's staff were not friendly.

Dorothy Hansom

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GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sun, Feb 25, 2018
About GREEN MOTION: 10.0 /10
The rental company staff were very friendly. Despite the long delay caused by issues with the QEEQ platform, they were patient and continuously assisted us in resolving the matter.

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Mini | Fiat 500 or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Wed, Jun 28, 2023
“You get what you pay for with green motion, cheap and not very cheerful”
About GREEN MOTION: 7.0 /10
in 2023 they should accept American Express. People want to use AmEx for the car insurance benefit, for them to not accept it makes it seem like it is deliberate to make you more inclined to purchase their overprices options.
About QEEQ: 10.0 /10
Love Qeeq, price monitoring and rebooking is amazing, insurance is pretty cleat.

Scott Watters

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Medium SUV | Honda CR-V or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Sun, Jan 19, 2020
“Great”
About GREEN MOTION: 10.0 /10
Yes. Brand new car was provided. Staff were excellent.
About QEEQ: 10.0 /10
App is very easy.

P.Whittington

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Economy | Volkswagen Polo or similar
GREEN MOTION
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Tue, Jul 23, 2019
About GREEN MOTION: 8.3 /10
The pick up was very slow. It took us nearly an hour to go through the process and we were near the top of the queue. They need more terminals.
About QEEQ: 9.0 /10

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