The rental company staff handed me a form and told me I must choose one of the first two insurance options; I couldn’t skip insurance and couldn’t choose the third option, basic. Since I had already spent a long time in line and didn't want to argue (my English wasn’t good enough for an argument), I hurriedly purchased one of the insurance options to get the car. Later, I realized it included coverage like highway roadside assistance, which I didn’t need at all since I was only using the car in Los Angeles for three days. Overall, it left me with a very negative impression.

Very satisfied

Good

Although the car was slightly underpowered, it was praiseworthy that it completed the trip smoothly.

Fast and convenient; returning the car took only 5 minutes. However, the staff insisted on adding tow insurance during pickup, which ended up costing an additional $9 per day.