Alamo is a well-established company that operates efficiently. They only ask once if you need additional insurance, and if you say no, they won't push it further.

Very satisfied, the car was in excellent condition, and they provided a new vehicle.

Average

It's okay, the pickup was a compact JEEP SUV, called Compass domestically, not the Grand Cherokee.

Very poor experience. We had to wait an hour at the airport for the rental company's shuttle bus, while Herz's shuttle buses came by at least ten times. Once we got to the rental hall, we had to wait another hour and a half in line before it was our turn to complete the paperwork. We had booked a Jeep Grand Cherokee or similar, but the best they had at the lot was a Ford Edge, and there was only one of those left. Most of the available cars were Jeep Compasses. In the end, we ended up with a Nissan Rogue. This was an absolutely awful car rental experience!