It's okay. They picked us up at the airport and took us to the car rental location promptly. Quick and efficient car collection and return, all done in a few minutes.

The condition of the car is generally good. However things like dented car number plate, rim should be fixed before giving to new customer.

It’s a shame that price drop protector was not activated despite that I’ve only set the low margin %

Beside not having the booth outside the airport, this had been cumbersome.

excellent service. Good way to keep updated with technology. Photos of the car condition taken and shared in a group between you and AuCar. Return is very simple. hassle free

easy to book. good price

We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.

Perfect!