Very satisfied

The overall service attitude was acceptable, but the vehicle had many small dents and scratches, some of which were not recorded in their system. Luckily, I took photos as evidence during pickup, otherwise they might have tried to attribute those existing damages to me.

They keep pushing insurance sales and claim that the insurance you purchased domestically is unreliable. They also recommend paying extra for a better car model. Just stick to your original plan and options and ignore their suggestions. The car had many scratches, probably because I didn't buy their insurance, and they didn't confirm the vehicle's condition or exterior with me. The car's exterior was also not cleaned properly.

I booked a Peugeot 3008, but HERTZ gave me a Volkswagen. There was no space for my luggage, so I had to upgrade to a Volvo S60. Since I didn't communicate with the rental company in time, I ended up paying an extra insurance fee, which was quite a loss.

Paid about 12 euros a day for a better model. Upgraded from Seat Leon to Toyota CHR. Could feel the difference on the highways. Definitely a good tradeoff