Satisfied

When picking up the car, they noticed we had a lot of luggage and upgraded us to a larger vehicle at the same price. The car was brand new, easy to operate, and the service was excellent. Returning the car was a bit difficult to locate, and we ended up paying a £5 parking fee after spending 2 minutes in the airport parking lot. The deposit was refunded the next day, which was very good.

Picking up the car in London required taking a shuttle from the airport, but the pick-up was smooth. Returning the car in the Scottish Highlands was easy, as the staff just checked it quickly.

The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.

Very satisfied with services.