Very good

Insurance claims are being avoided.

The WORST rental car experience I have ever had! 1) Added an emergency road service with extra charges to my order without clear notification at the pickup. Finally ended up with USD 62 more than the original order! 2) The vehicle was a very old Hyundai Elantra (if not a Toyota, it should be a Hyundai Sonata)---poor conditions with high mileage (over 40 thousand miles). This is the worst rental car experience I have ever had! They added an emergency road service at pickup without clearly informing me, resulting in an additional charge of 62 USD. The car was supposed to be a Toyota Corolla, but it was an old Hyundai Elantra with high mileage and poor conditions. If it had to be a Hyundai, it should have been a Sonata, not an Elantra. I swear I will never choose Thrifty again.

1. Initially, the agent did not accept our Chinese driver's license with the translation (provided by ZuzuCar). After consulting with a supervisor, they finally allowed us to pick up the car but warned that this was a one-time exception. 2. When returning the car, the driver of the first (empty) shuttle refused to let us board, telling us to wait for the next one. The second shuttle took a long time to arrive, and the driver was more interested in chatting with local passengers, driving slowly, causing us to miss our flight. We were stuck at the airport for 24 hours. 3. We were given a full tank of gas and told to return the car with a full tank. A week later, we received a billing notice saying we prepaid $70 for a tank of gas?! We returned it with a full tank!!! Not booking with them again.

L’employé m’a embrouillé avec son histoire d’assurance et au final je n’ai pas payé le prix prévu initialement sur votre site. C’est inadmissible comme méthode. Sinon le véhicule était très bien, pas celui prévu au départ mais son équivalent.

Facile de réservé sur votre site avec des prix attractifs.