Simple cost effective hire car booking. Will use again

Very satisfied!

Processing speed was average, no unnecessary sales talk, no forced upgrades, was given a GLB200, very new car.

Efficient and professional staff. Only negative was a long queue on pickup but was not as bad as it could have been as the 2 staff members worked quickly and efficiently.

Good value, got reduction through automatic re-booking.

The car was terrible, it had lots of scratches, trim was hanging off, it was missing a wheel hub, the brakes were not good, the wheel bearings squeaked, it was dirty and smelt in side, the drop off location is not marked - overall this was the single worst car rental experience I have ever had and I told every person on my tour the same thing.