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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
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+56-226665927
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+57-6017940262
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+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
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+55-6140426960
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7581201169
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Reviewed: Sun, Mar 11, 2018
About Thrifty: 2.0 /10
Arrived at the store around 3 PM but didn't get the car until after 5 PM. The tiny store was in complete chaos. Despite having prepaid for the rental well in advance, there was no car available. After several phone calls, they finally found a car that had just been returned, but it needed to be cleaned first... I wasn't the only one; a group of people were all waiting for the staff to find cars on the spot, standing in the parking lot waiting for the staff to clean each car and drive them over from another location. An old man with an Australian accent kept saying: 'I've been to countless places and never seen such terrible service....'

Relevant Reviews on Thrifty MELBOURNE AIRPORT

Martha Orlando

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Reviewed: Thu, Feb 23, 2017
About Thrifty: 10.0 /10
This company is good

Cedric Flynn

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Reviewed: Wed, Jul 19, 2017
About Thrifty: 10.0 /10
Very good, just don't rely too much on GPS guides as they can sometimes mislead you!
About QEEQ: 10.0 /10

Winfred Bill

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Reviewed: Wed, Nov 29, 2017
About Thrifty: 10.0 /10
Very enthusiastic, excellent service
About QEEQ: 10.0 /10

Celeste Jack

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Reviewed: Tue, Nov 28, 2017
About Thrifty: 8.0 /10
It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.
About QEEQ: 10.0 /10

Coral Edward

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Reviewed: Thu, Feb 25, 2016
About Thrifty: 10.0 /10
Thrifty provided great service. The staff at the branch were enthusiastic, and after checking my driver's license and translation, the process was quick. After paying the rental fee and a 385 AUD pre-authorization on my credit card, I received the car keys. When inspecting the car, the staff noted some small scratches, which I appreciated. During the return process, the staff instructed me to drop the keys in a box without an immediate inspection, which made me a bit anxious. I took photos of the fuel gauge and the car's exterior, but there were no problems. Thrifty later confirmed via email that there were no damages. Overall, I was very satisfied with the services from both QEEQ and Thrifty, and I hope other travelers can have the same experience.
About QEEQ: 10.0 /10

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