Service could be more friendly and polite.

The service was indeed good, with many staff members at the airport.

Since I arrived early in the morning, there was only one staff member, but the process was quick and I had my car within ten minutes. However, one minor issue was the tolls on the highway, which could be paid either in cash or via the ETC system. I wasn't informed about this at the time. Fortunately, my friend saw an English instruction in the rental information indicating that I could use ETC and the fee would be charged to my credit card, so I was able to proceed smoothly.

Great service let me pick my own car from the convertible section smooth transaction glen ice people

Like: Easy to find desk good efficient staff no hard sell quick and easy process just what you need after a long flight