Quite satisfied

Picked up the car at Rome Central Station, the process was smooth. Got a FIAT 500L, with around 10,000 kilometers, almost like new. The car was in excellent condition. Returned it at Milan Airport; initially worried about finding the location, but just followed the signs and found it easily. The staff checked the car quickly and completed the process within a minute. First time renting a car abroad, and it was a good experience.

The pick up drop off location at Naples’s airport is chaotic. Insufficient shuttle buses, overcrowded re parking. Generally a stressful pick Up/drop off experience

Like: An easy place to pick up from, helpful staff, no hassle.
Dislike: The car wasn't the convertible I'd wanted, but it was fine.