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Search for Europcar Car Rentals in Launceston
Reviewed: Sun, Mar 26, 2017
About Europcar: 2.0 /10
The staff at Launceston Airport were terrible. They didn't provide the Toyota RAV4 I reserved and downgraded me to a Corolla without indicating a price adjustment. There were two of us, and they upgraded us to a three-row, seven-seater SUV, claiming it was a five-seater and not too big, obviously just trying to fob us off. We started the process at 5 PM, and by past 7 PM, after numerous negotiations through our rental company, the staff eventually said there were no Corollas or any small cars left, only this large SUV, take it or leave it. It was clearly unreasonable and abusive.
car image
Europcar
Launceston Airport(LST)
Launceston
Australia

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Annabelle Robeson

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Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Fri, Oct 13, 2017
About Europcar: 10.0 /10
The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.
About QEEQ: 10.0 /10

Matt

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Economy | Kia Rio or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Mon, Jan 6, 2020
“Cheaper than going direct and once we had the car no problems”
About Europcar: 9.3 /10
Difficult to get a quote on comprehensive insurance and when i did, it did not match that quoted at the counter which was higher, the desk assistant was helpful in sorting this out Europcar had non of our details in the system or any other customers so it was an over an hour to process six customers with only one member of staff on duty, created for a poor customer experience
About QEEQ: 10.0 /10
I did not need to interact with Easyrentcar. One area for improvement would be a local Australian number for help, you have it for New Zealand, why make Australia call Singapore?

l.zhang

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Medium SUV | Mitsubishi ASX or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Fri, Jan 3, 2020
About Europcar: 10.0 /10
I will hire a car again next time
About QEEQ: 10.0 /10

Marcus Steve

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Economy | Kia Rio or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Sat, Aug 10, 2019
About Europcar: 9.7 /10
Car was clean, though pick up took around 30 minutes or more. Process and documents of people in front of us were very slow. Our pick up once they were finished was about 10 minutes.
About QEEQ: 10.0 /10
App super easy and price competitive.

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Medium SUV | Mitsubishi ASX or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Sat, Mar 2, 2019
“Same product for less”
About Europcar: 10.0 /10
As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?
About QEEQ: 10.0 /10

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