Overall very satisfied, the car is quite new with 25,000 kilometers.

The service was great, and all the requirements set by the store were met. The downside is that Australia's highway tolls are charged at a daily rate of 17 AUD, which I find unreasonable since you won’t be driving on the highway every day. Another rental company uses a pay-per-use system, charging for each time you use the highway.

Average

I ordered a Mitsubishi Outlander in order to fit 2 bicycles in the back. Instead I got a Toyota RAV4. The rear seats lay flat to make a large flat loading area, ideal for the bicycles and bags.

Very smooth.

I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.

I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.