Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.

Big company with excellent service

Very good

The attitude was good, it was the model I booked, just over 20,000 kilometers. Supplementary full insurance was purchased from QEEQ at ¥201/day, while at the Hertz counter, it costs AUD 32/day, still more appropriate to buy at the counter. Toll fees were charged to the credit card after returning the car, with Hertz charging a service fee. Added a second driver when picking up the car, costing AUD 5/day, and the second driver’s credit card could be used for deposit and payment.

Hertz is very professional, the car was in great condition. This Toyota Corolla had only run a few hundred kilometers, and it worked perfectly fine.