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Search for Hertz Car Rentals in Melbourne
Reviewed: Mon, Oct 19, 2015
About Hertz: 6.0 /10
The car was good. Although it was the specified model, we got upgraded to a Mitsubishi SUV at the store. The service staff were very friendly. We rented a child seat, which was quite spacious, so it was still cramped for a family of five. The on-site charges were about $40 more than the price listed on the rental website. There were many items listed, likely fees and not taxes! But I still don't understand why. When asked, customer service said it's the $75 child seat tax. Do you assume customers don't understand English?!
car image
Hertz
Melbourne Airport(MEL)
Melbourne
Australia

Relevant Reviews on Hertz MELBOURNE APT

Belinda O'Neil

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Dec 11, 2019
About Hertz: 10.0 /10
Almost all the rental and return staff are Indian, it felt like I was in India. However, the service was thorough, fast, and polite, as expected from Hertz.
About QEEQ: 10.0 /10

Monroe Henley

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Apr 22, 2018
About Hertz: 10.0 /10
Very friendly attitude
About QEEQ: 10.0 /10

Burgess Bowen

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Oct 10, 2016
About Hertz: 8.0 /10
The queue time was a bit long, and there were insurance sales pitches, but the vehicle was in great condition. The gas station was very close to the rental office, and returning the car was very quick. You can leave right after dropping off the car.

Lionel Johnson

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Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Feb 23, 2016
About Hertz: 4.0 /10
Low efficiency. Due to incorrect data from the rental company's customer service, the seven-seater car we booked turned into a five-seater. We waited forever for the car wash. We found out they gave us the wrong car after half an hour, then the staff contacted the rental company customer service to exchange it, and we had to wait another half hour. So frustrating!!!

C.Lee

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Mini Van | KIA Carnival or similar
Hertz
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Aug 21, 2018
“Excellent”
About Hertz: 9.6 /10
Dislike: The vehicle needs balancing and alignment.

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