Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.

The staff were all fantastic!

My car did not have a USB port so l would advise to check as you cannot assume!

Overall is good.

The counter staff was nice and helpful, it’s the condition, age and dirtyness of the car that was not acceptable...